What the Ottawa price contains.
One figure, agreed before the car is assigned. Nothing is added by a meter, a surge setting or a bill that arrives afterwards.
- Sales tax
- HST at 13 percent on Ontario trips, or GST and QST on trips that start in Québec, already counted in Canadian dollars.
- The YOW pickup fee
- The per-pickup fee the airport charges every commercial vehicle, which rises with the size of the vehicle, is part of the quote.
- No tolls to add
- Ottawa and the routes around it have no toll roads and no congestion charge, so there is nothing of that kind to pass on.
- Tracking the flight
- Share the flight number and dispatch follows the aircraft. An early arrival or a long delay moves the pickup without a fee.
- An hour at the airport
- Sixty minutes of free waiting from actual landing, enough for a remote-stand bus, customs and the carousel. Fifteen minutes free at any other pickup.
- Pillars 12–13 at no charge
- Collection at YOW's pre-arranged pickup on Level 1 is the standard service. Being met inside arrivals with your name is a paid add-on.
- Cancel free up to 24 hours
- Change or cancel at no cost until 24 hours before pickup. After that the booking is charged in full, because a chauffeur and vehicle are held for you.
- A licensed operator
- Ottawa trips are run by a limousine service licensed by the City of Ottawa, carrying the C$2 million liability cover the by-law requires and the airport's transportation licence.
- Child seats, pets and service animals
- Child seats are a paid add-on, supplied by us and fitted by the parent. Pets are a paid add-on. Service animals ride free, always.
- Tipping, if you want to
- The chauffeur's pay for the job is settled before they accept it. A gratuity is offered once when you pay, and declining is fine.
- Not included
- Paid parking, if you ask the car to wait somewhere that charges for it. That is the only thing outside the quote.